This reflective report is about the Grow Lab’s main induction, covering what we* find relevant in an introduction to a space, our attempt to optimize learning, about who was being left behind quietly in our old structure, and about why and how I decided to look at it.
A lot about this intervention is elaborated in the Intervention Design text, including the challenge, utility and new proposed structure .
A science lab is an unusual space in an arts and design university; However, the Grow Lab operates essentially like other workshops. We grant access after going through a basic induction that includes health and safety orientations. Currently, the structure is: 1x 1.5h induction session in the lab, each with 10-15 students, until all new students have done it. This currently means about 10 repeated sessions.
As someone coming from the science world to a new universe in creativity, arts and design, I can relate with the feeling of “fear” of not having basic knowledge and technical skills to be in this new environment. And I believe the other way around can be even more “scary”, since science is perceived as intimidating.
Therefore, when we design our first interaction with students, we hope to make it welcoming, so students feel motivated to come to our space. We started questioning the induction model we had in place as it started feeling a bit too overcomplicated. We had to repeat it so many times to cover around 110 new students per year (from 3 MA Courses plus PhDs as mentioned in the Intervention Design text). By the end of the sessions even I had little motivation left. And when these new students left the induction and returned to start working, we were unsure about what they had retained.
We started questioning how to be more effective and concise and those reflections quickly led to another: who were we failing? Maybe our induction worked reasonably well for confident students, fluent in English, without disabilities, with open and available timetables. Thes same session could be a bit too much AND not enough to others: too many people in a small space, too much information in one go, not paced enough, no way to pause or return information, not enough accommodations available. Since we are not part of the academic team and don’t partake on recruitment, we never know who the students are or the specificities of their needs, especially the invisible ones. It was clear we needed to do a better job designing inductions for inclusion.
My interest in remodelling this induction comes also from where I stand; A scientist who crossed into the world of creative making, an immigrant crossing between languages and culture – which can take a chunk of energy that is rarely accounted for -, a technician quietly stepping into a pedagogical role – that is often not acknowledged or supported. These three crossings taught me that access is designed, not assumed, and it must be designed for the minimal, invisible and quiet. The report reflects on an intervention that will be tested in September, trying to design it more fairly, drawing on inclusive pedagogy ideas, intersectionality, equity and the cognitive load that our environment can have on students.
This new induction, nicknamed “Megainduction”, will be a single short and concise session to ALL new students. This event will be recorded and made available to all students to watch asynchronously. This will be followed by a hands-on, small group session in the lab. With this, we expect to use our time more efficiently, focusing their attention in the essential information, and then making a smaller, welcoming sessionto start a less intimidating relationship.
Inclusion is a directive of the university, it matters everywhere but carries a particular weight in our space. We want to break the pattern of people not feeling or that they don’t belong in a science space. It is an opportunity to challenge our decisions against the fact that any possible barrier will sit heavier on students who are navigating a new language, a disability, a complicated schedule or financial situation, a different cultural relationship with science, or simply the feeling of being the only one in the room who didn’t understand.
According to Florian and Black-Hawkins (2011), inclusive pedagogy is extending what is ordinarily available to everyone, instead of making it special, into exclusive arrangements for some. Crenshaw (1989) sharpens this further when discussing intersectionality. We will be working with students who are not “single categories” with specific black-and-white needs. For example, there will be national and international students who can be neurodiverse and without a good relationship with science, or not. There are crosses and overlaps in the intersections of identities that each of our students will hold (and will interact with our own).
A “one induction fits all” model assumes a homogeneous profile that is virtually inexistent and disregards nuance. Our decision to record the induction session has the focus of already providing the accommodations that otherwise students would need to get out of their way to request. We want to do an efficient session, in person, that is also available online for whoever wants to re-watch it, do it on their pace or on another date. No need for disclosing personal situations, preferences or challenges, it will be available for everyone.
On top of it, we aim to reorganize our content and presentation. We noticed the attention span got progressively lower over the years and we think the sessions got too long as we had to fit them into 1.5h slots, with too much information that could be overwhelming. I learned about Cognitive Load theory, CLT (Sweller, 1994; Sweller, Ayres and Kalyuga, 2011), where they propose a separation of the material that is simply complex, from the extra load added by how the information is presented. In our case, the extra load had the shape also of a crowded room, one single session for all the information, mostly out loud (basic written text in the slides) with no pause. People’s working memory is limited and when total load is exceeded, learning fails. Considering these students are in their first weeks at a new university and routine, the students will arrive to our induction (and others that same week) with a lot of their cognitive space already compromised. The ceiling is not the same for everyone, a student processing a second language, or a neurodiverse one, will have their processing load limit reached sooner. A badly designed induction, then, will fail some students more intensely than others.
Our intention to break the 1.5h session in a shorter session such as the Mega Induction. This will cover the essentials that can be presented theoretically in person, and later followed by the small group practical based on the CLT. This is not just about efficiency, it is an act of equity.
I identified two different moments of learning with two different “main” theories to support. Health and safety instructions and rules are non-negotiable and vertical. There is little room for co-creating the knowledge given, hopefully in a clean, repeatable, and in the new version, low-load delivery that the CLT suggests. However, we nurture an environment where actually work in the lab is social, exploratory, flexible and not given, but best supported by someone more experienced besides the student. For this, Vygotsky (1978) is more relevant. His Zone of proximal development (ZPD) describes the gap between what the student can do alone and what they can do with support (me!). We feared the old induction made the gap look enormous, unreachable, and students self-excluded from the beginning. The intervention tries to shrink the perceived distance, the recorded session carries the essentials cleanly, and the hands-on session presents the ZPD gently.
A colleague from the PGCert (Elena Hernandez-Martins) suggested an important point: that the live delivery is very different from a good video induction, and we should seek some support in creating a good online version with good slides and audio. We will aim to incorporate this observation when designing the session and get back to it after the first session is done to review what has worked. During a discussion about assessing the effectiveness of the induction and getting feedback, she offered good advice about testing: that I don’t need everyone’s opinion to assess the activity. A short survey or a handful of interviews (even five students) would show most of the usability issues. This sounded reassuring and doable, not another intense activity we’d have to do.
A key challenge came from my tutor, Carys, who helped me see the gap between the intervention I imagined and the one we’ll be able to run this time. As mentioned, the ideal megainduction has a live component and well produced online video, subtitled with several translations. This meets reality, limited time, no editing budget at the moment, competing schedules in courses, and a first version that will be rougher than the initial vision. Hopefully this would be enough as the first iteration of the megainduction.
Our main risk is the recording itself, for if it fails, we will have issues with the online version. Or if the quality is bad we won’t solve the low retention issue we started with. There is also a risk that a big induction with many students makes things too impersonal and doesn’t make students feel welcome. This is also why we insisted in the small group sessions later, in person and unrecorded.
During this process I have gained clarity over which are the unnegotiable essentials for this activity, where my difficulties and worries lied and together with my colleague, managers, academic support, scheduling team and academic staff we tried to reach a middle ground that would work (for not in theory) for most. Negotiating and fitting requirements from all courses was also a challenge. For example, after one course asked for the smaller sessions to be exclusive to the course, we had to re-schedule and individualize all course’s sessions to fit their calendars. The practical sessions were already tested last year in two different versions for two of the courses, with good feedback overall. We have compiled what we learned, adapted and we are confident on our new version to be presented to all courses.
In my own practice this also represents what a technician can be. We are proposing what is a pedagogical event, we design intentionally how students learn, and not just maintain space and equipment they learn with. This sits at the edge of how the institution defines my role, and I hope it shows another way technicians frequently shape teaching.
Looking back, the whole process made me reflect with more substance about what designing for inclusion actually mean in my space. For the lab it is not one big decision, it is (as it probably is in life) a series of small, deliberate choices: where to put the information, how to present, who might be quietly struggling and how? The old induction wasn’t a failure or unkind, just assumed our target audience was a student that mostly doesn’t exist. Reworking it reminded me we of a very ecological lesson: diversity makes us all thrive. Therefore, we need to design and support all this diversity, especially the quiet one. And as a scientist, an immigrant and a technician, I don’t just maintain the space students learn in, i interfere, influence and help shape how they enter and thrive in it.
* The reason I use “we” in this text, it is because since this is a real proposal that will be tested next term, most of the reflections about the motivation and solutions for the induction were shared with my colleague. The positionality, personal reflections and opinions are (or honestly, should be however) in the first person singular
AI use
AI (Claude) was used in this text to help reduce the number of words initially written. The original text before AI revision is in the file attachement below The prompt used was:
“I want you to help me reduce this text for max 1650 words. For that please follow these rules:
1. I want you to help me reduce the word count without altering any meaning, or writting style. Keep it as close to original as possible
2. correct any typos, grammar or spelling mistakes.
3. Propose changes to the text by: highlighting in bold what is your new proposed version so i can check if i agree with the new parts. strikethrough parts i should delete. put any grammar, typo or spelling corrections in between **.
References
Crenshaw, K. (1989) ‘Demarginalizing the intersection of race and sex: a Black feminist critique of antidiscrimination doctrine, feminist theory and antiracist politics’, University of Chicago Legal Forum, 1989(1), pp. 139–167.
Florian, L. and Black-Hawkins, K. (2011) ‘Exploring inclusive pedagogy’, British Educational Research Journal, 37(5), pp. 813–828.
Sweller, J. (1994) ‘Cognitive load theory, learning difficulty, and instructional design’, Learning and Instruction, 4(4), pp. 295–312.
Sweller, J., Ayres, P. and Kalyuga, S. (2011) Cognitive Load Theory. New York: Springer.
Vygotsky, L.S. (1978) Mind in Society: The Development of Higher Psychological Processes. Cambridge, MA: Harvard University Press.
